Customer Success

Trybotics; Mumbai; On-site; INR 56,000 - 112,000; Full time

Benefits offered by this job

Certificate

Job summary

Apport Software Solutions Private Limited is offering a full-time, in-office internship in Mumbai for six months. You will assist in onboarding customers, understand their requirements, and coordinate timely resolutions with Sales, Product, and Support teams.

The role also involves monitoring engagement, gathering feedback, and maintaining records to support account updates and reports. The internship requires candidates from Mumbai with relevant skills, strong communication and problem-solving

Qualifications

• Students currently pursuing BTech, BCA or related fields are preferred.
• Strong communication and problem-solving skills.
• Good organizational and multitasking abilities.
• A customer-first attitude with eagerness to learn.

Responsibilities

• Assist with onboarding new customers and ensuring a smooth start to their journey.
• Understand customer requirements and coordinate timely resolution of their queries.
• Collaborate with Sales, Product, and Support teams to address customer needs effectively.
• Monitor customer engagement, collect feedback, and identify areas for improvement.
• Maintain customer records and assist in preparing reports, documentation, and account updates.

Skills

Problem Solving

CRM

Interpersonal skills

Effective Communication

Conflict Management

Education

BTech

BCA

Job description

About the internship:

Selected intern's day-to-day responsibilities include:

1. 1. Assist with onboarding new customers and ensuring a smooth start to their journey.
2. 2. Understand customer requirements and coordinate timely resolution of their queries.
3. 3. Collaborate with Sales, Product, and Support teams to address customer needs effectively.
4. 4. Monitor customer engagement, collect feedback, and identify areas for improvement.
5. 5. Maintain customer records and assist in preparing reports, documentation, and account updates.

Who can apply:

Only those candidates can apply who:

• are available for full time (in-office) internship
• can start the internship between 8th Sep'26 and 13th Oct'26
• are available for duration of 6 months
• are from Mumbai only
• have relevant skills and interests

Stipend:

INR₹ 5,000 - 10,000 /month

Deadline:

2026-10-08 23:59:59

Other perks:

Certificate

Skills required:

Problem Solving, Client Relationship Management (CRM), Interpersonal skills, Effective Communication and Conflict Management

Other Requirements:

1. 1.Students currently pursuing BTech, BCA or related fields are preferred.
2. 2.Strong communication and problem-solving skills.
3. 3.Good organizational and multitasking abilities.
4. 4.A customer-first attitude with eagerness to learn.

About Company:

Apport Software Solutions Private Limited is a dynamic and innovative SaaS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, analytics, a bot studio, commerce and cataloging, chatbots, and role-based access.