Client Solutions Consultant

FTS HEALTH & FITNESS PRIVATE LIMITED; Mumbai; Hybrid; INR 558,000 - 1,116,000; Full time

Benefits offered by this job

Hybrid work Mumbai-based

Competitive salary with incentives

Growth opportunities

Training and support

Job summary

Fight The Sunrise is seeking a Client Solutions Consultant in Mumbai to guide prospects through their health and fitness journey. You will consult, recommend programmes, and drive enrolments through thoughtful conversations and strong commercial execution.

The role involves managing inquiries, conducting consultations, and achieving weekly/monthly enrolment targets while collaborating with internal teams. Hybrid Mumbai-based work arrangement is offered.

Qualifications

• Two to three years of experience in consultative sales or related roles.
• Experience in fitness, wellness, healthcare, lifestyle, or premium service is preferred.
• Strong English communication skills.
• Ability to ask thoughtful questions and close sales.
• Proactive follow-ups and pipeline management.
• Experience with CRM and digital channels.

Responsibilities

• Engage with prospective clients via calls, WhatsApp, email, and other channels.
• Conduct personalised consultations to understand goals and needs.
• Recommend appropriate FTS programmes and explain value.
• Address questions and objections with empathy and confidence.
• Guide clients through enrolment and onboarding.
• Maintain timely follow-ups to ensure engagement and conversion.
• Manage sales pipeline and document interactions in the CRM.
• Aim to achieve weekly and monthly enrolment and revenue targets.
• Share client feedback with marketing and leadership.
• Coordinate with internal teams to ensure smooth enrolment to onboarding.

Job description

Compensation: ₹50,000–₹60,000 per month + performance-based incentives

About Fight The Sunrise

Fight The Sunrise (FTS) helps people build healthier, stronger lives through personalised fitness and nutrition programmes designed around their individual goals, lifestyles, and preferences. Our approach combines science-backed coaching with practical, sustainable habits, helping clients achieve meaningful results without restrictive diets or unrealistic routines.

About the Role

As a Client Solutions Consultant at FTS, you will guide prospective clients through the first step of their health and fitness journey. You will understand their goals, challenges, and expectations, recommend suitable programmes, and help them make informed decisions about working with us.

This is a consultative sales role that combines thoughtful conversations, relationship building, and strong commercial execution. You will manage incoming enquiries, conduct detailed consultations, follow up consistently, and convert qualified prospects into enrolled clients.

Key Responsibilities

• Engage with prospective clients through calls, WhatsApp, email, and other communication channels.
• Conduct personalised consultations to understand each client’s fitness goals, lifestyle, health concerns, previous experiences, and expectations.
• Recommend appropriate FTS programmes based on individual requirements and clearly explain the value of our coaching approach.
• Address questions and objections with empathy, confidence, and a solutions-focused mindset.
• Build trust with prospective clients and guide them through the enrolment process.
• Maintain timely, structured follow-ups to ensure strong engagement and conversion.
• Manage your sales pipeline effectively and keep all client interactions, lead updates, and follow-up actions documented in the CRM.
• Consistently achieve weekly and monthly enrolment and revenue targets.
• Share client feedback and market insights with the marketing, coaching, and leadership teams to improve communication, offerings, and the overall client experience.
• Coordinate with internal teams to ensure a smooth transition from enrolment to onboarding.

What We’re Looking For

• Two to three years of experience in consultative sales, inside sales, business development, or client-facing roles.
• Prior experience in fitness, wellness, healthcare, lifestyle, or premium service businesses is preferred.
• Strong verbal and written communication skills in English.
• The ability to ask thoughtful questions, listen actively, and understand individual client needs.
• Confidence in explaining solutions, addressing objections, and closing sales.
• A proactive, disciplined approach to follow-ups, pipeline management, and target achievement.
• Comfort using CRM platforms, WhatsApp, email, and other digital communication tools.
• A genuine interest in health, fitness, and sustainable lifestyle transformation.

What We Offer

• Monthly compensation of ₹50,000–₹1,00,000 complemented by performance-based incentives.
• A meaningful role in helping people make lasting improvements to their health and fitness.
• Opportunities to grow within a fast-moving health and wellness business.
• A collaborative team environment with ongoing training and support.
• A hybrid work arrangement based out of Mumbai.