Customer Service Representative

Impetus Career Consultants; Mohali; On-site; INR 320,000 - 520,000; Full time

Job summary

Impetus Career Consultants in Mohali is seeking a Customer Service Representative to handle international voice calls during US business hours. You will be part of a team focused on delivering exceptional service to our customers.

The ideal candidate has at least 6 months of experience in international voice processes and demonstrates strong problem-solving and communication skills. Willingness to work night shifts aligned to US time is required.

Qualifications

• Minimum 6 months of experience in an international voice process.
• Strong customer-handling and problem-solving abilities.
• Willingness to work in US shifts.

Skills

Customer service

Communication skills

Problem solving

Job description

We're Hiring | Customer Service Representative

We are looking for customer-focused professionals to join our team.

Position: Customer Service Representative

Shift: US Hours

Process: International Voice Process

Requirements:

• Minimum 6 months of experience in an international voice process.


• Strong customer-handling and problem-solving abilities.


• Willingness to work in US shifts.