International Customer Service Representative

TP; Mohali; On-site; INR 300,000 - 420,000; Full time

Job summary

TP in Mohali is seeking an International Customer Support Representative to handle queries via voice, chat, or email and provide timely solutions. This role requires night shift alignment with US/international processes and is offered on a full-time basis.

The ideal candidate has 0-3 years of experience in customer support, a focus on delivering exceptional service, and the ability to maintain detailed records while adhering to processes and quality standards.

Qualifications

• Location Mohali, India as stated.
• Experience 0-3 years.
• Night shift (US/International Process) available.
• Full-Time employment.

Responsibilities

• Handle customer queries via voice, chat, or email.
• Provide timely and accurate resolutions to customer concerns.
• Deliver exceptional customer service and ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Follow company processes and quality standards.

Job description

Position: International Customer Support Representative

Location: Mohali
Shift: Night Shift (US/International Process)
Experience: 0-3 Years
Employment Type: Full-Time

Key Responsibilities:

• Handle customer queries via voice, chat, or email.
• Provide timely and accurate resolutions to customer concerns.
• Deliver exceptional customer service and ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Follow company processes and quality standards.