Customer Service Representative

NetRTech Solutions LLP; Khordha; On-site; INR 290,000 - 402,000; Full time

Benefits offered by this job

Complimentary meals during shifts

Cab facility provided

Temporary stay accommodation

Job summary

NetRTech Solutions LLP is hiring Customer Service Representatives for on-site operations in Ahmedabad. This is a full-time position focusing on delivering excellent customer support and maintaining strong relationships with customers.

The role requires strong communication, multitasking, and problem-solving abilities, with fluency in multiple languages considered a plus. Night shifts and relocation support are among the benefits offered.

Qualifications

• Clear communication and empathy with customers.
• Ability to handle multiple tasks and resolve issues efficiently.
• Attention to detail and patient, positive attitude.
• Experience in customer service is a plus.

Responsibilities

• Provide excellent customer support and service.
• Address customer inquiries and resolve issues promptly.
• Maintain positive and professional customer relationships.
• Contribute to improving customer satisfaction and experience.

Skills

Strong communication

Interpersonal skills

Multitasking

Attention to detail

Problem solving

Multilingual fluency

Education

12th Grade

Job description

Job Description – Customer Service Representative

Company Overview

NetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With expertise across these domains, we deliver innovative solutions and exceptional results to our clients.

Role Overview

We are hiring Customer Service Representatives for our on-site operations in Ahmedabad. This is a full-time position where you will play a key role in ensuring customer satisfaction and enhancing the overall customer experience.

Key Responsibilities

• Provide excellent customer support and service.
• Address customer inquiries and resolve issues promptly.
• Maintain positive and professional customer relationships.
• Contribute to improving customer satisfaction and experience.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and problem-solve effectively.
• Attention to detail with a positive and patient attitude.
• Prior experience in customer service is an advantage.
• Fluency in multiple languages is a plus.
• Minimum qualification: 12th Grade

Salary & Benefits

• CTC Range: ₹26,000 – ₹36,000 per month.
• Night Shift Allowance: ₹40 per hour (additional).

Perks:

• Complimentary meals during shifts.
• Cab facility provided.
• Temporary stay accommodation for 5 days upon relocation.

Work Location

Ahmedabad (On-site)

Job Type: Full-time