Customer Service Representative

Runcod Software Solutions; Hyderabad; On-site; INR 250,000 - 380,000; Full time

Job summary

An established industry player is looking for a dedicated Customer Service Representative to join their dynamic team. In this role, you will play a crucial part in ensuring customer satisfaction by addressing product-related inquiries, troubleshooting technical issues, and delivering exceptional service. This position offers an opportunity to work closely with a passionate team, where your contributions will directly impact customer success. If you have strong communication and interpersonal skills and enjoy helping others, this is the perfect opportunity for you to thrive in a supportive environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to handle administrative projects with minimal supervision.
• Willingness to troubleshoot product issues and resolve questions.
• Capable of working with minimal supervision on administrative tasks.

Responsibilities

• Provide support to clients and resolve their issues promptly.
• Ensure customer satisfaction and troubleshoot technical issues.
• Troubleshoot technical issues and guide customers to solutions.
• Deliver friendly, efficient service to ensure customer satisfaction.

Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Troubleshooting

Education

Bachelor's degree

Job description

We are seeking an individual with excellent communication and interpersonal skills to provide support to our clients, as well as meet and resolve their issues and requirements promptly. The candidate should be able to handle administrative projects and deliver high-quality work under minimum supervision. As a Customer Service Representative, you will be instrumental in ensuring customer satisfaction, answering product-related questions, troubleshooting technical issues, and providing friendly, helpful service. You will get the chance to work with a passionate team, and your expertise will directly contribute to our customers’ success.

Job Type: Full Time

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