Customer service operations - WFH/WFO immediate joiners oly

TP; Bengaluru; Hybrid; INR 240,000 - 340,000; Full time

Job summary

TP is hiring for Customer Service Operations in India, Bengaluru. The role centers on handling customer queries through non-voice channels with voice support when required.

Candidates must have strong English and Hindi communication, be able to work in 24x7 rotational shifts, and meet the stated qualifications. WFH candidates need a stable system and internet connectivity; office options may apply.

Qualifications

• Fluent English and Hindi communication required.
• Willing to work in 24x7 rotational shifts.
• WFH candidates must have a stable internet connection and a suitable system.
• Immediate joiners only.

Responsibilities

• Handle customer queries through predominantly non-voice channels, with voice support when required.
• Ensure timely resolution and escalation as needed.
• Maintain reliable system and internet connectivity for remote work.

Skills

English communication

Hindi communication

Tools

PC with i5 processor

Stable internet

Job description

Role & responsibilities

Role : Customer Service Operations

IMMEDIATE JOINERS ONLY

• Need to Handle customers queries through predominantly non-voice channels with voice support when required.
• Candidates should have good English and Hindi communication,
• Need to be comfortable with 24x7 rotational shifts,
• Need to meet the stated qualification and experience criteria, and clear Assesment .
• WFH candidates must have the required system and stable internet connectivity.
• Requirements: i5 computer with browser and stable internet

Preferred candidate profile

• EXCELLENT COMMUNICATION in English and Hindi
• Immediate joiners only applicable

WFO Take home details

25,000 - 30,500

WFH / WAHA Take home details

21,500 - 23,500