Customer Care Executive (WFH)

Twelve I Consultant; Kolkata District; Remote; INR 179,000 - 190,000; Full time

Job summary

Twelve I Consultant in India is hiring a Work From Home Customer Support Executive for the Domestic Email Process. The role involves email support with a 6 days working week, 9-hour shifts (8 hours work + 1 hour break) and rotating shifts to cover 24/7 operations.

Freshers and experienced candidates are eligible, with immediate joiners preferred. Applicants must own a Windows 10 laptop, 100 Mbps Wi-Fi, and power backup.

Qualifications

• Hindi & English communication skills required.
• Excellent verbal communication skills.

Responsibilities

• Handle customer emails via Domestic Email Support.
• Provide accurate, timely responses through email channels.
• Collaborate with the team to ensure quality service.

Skills

Hindi-English bilingual

Verbal communication

Education

Graduates/Undergraduates

Job description

Hiring Alert Customer Support Executive (Work From Home)

Role: Customer Support Executive Email (Permanent)

LOB Hiring: Domestic Email Process

Process: Email Support

Work Mode: Work From Home

Immediate joiners preferred.

We are hiring Freshers and Experienced candidates for the Domestic Email Support Process.

Working Schedule

• 6 Days Working / 1 Rotational Off
• 9-Hour Shift (8 Hours Working + 1 Hour Break)
• Rotational Shifts (24/7 Operations)
• Probation Period: First 90 Days

Eligibility Criteria

• Graduates / Undergraduates can apply.
• Freshers & Experienced candidates are eligible.
• Hindi & English communication skills required.
• Excellent verbal communication skills.

Requirements

• Own Laptop with Windows 10
• 100 Mbps Wi-Fi Connection
• Power Backup Mandatory
• Mobile Phone
• Immediate joiners preferred.

SalaryFor Freshers

• CTC: 16,000/month
• Take Home: 13,500/month
• For Experienced Candidates
• CTC: 17,000/month
• Take Home: 14,500/month

Interview Process

• HR Round
• L1 Operations Round
• Versant Test
• Client Round