Customer Service Officer Employer: Q TECH SERVICES Location: Puducherry Experience: 1 - 2 years

Jobanya; Puducherry; On-site; INR 111,600 - 184,140; Full time

Benefits offered by this job

Fixed monthly salary

Daily travel/petrol allowance

Performance and service-based incentives

Complete product and technical training

Job summary

Jobanya is seeking a Customer Service Officer in Puducherry to install and maintain digital printing equipment. The ideal candidate will have 1-2 years experience, a relevant qualification, and excellent communication skills in Tamil and basic English.

This role involves troubleshooting equipment problems, performing regular maintenance, and teaching clients how to operate the machines.

Benefits include a fixed salary, travel allowance, and performance-based incentives with complete training provided.

Qualifications

• 1 - 2 years of experience in a related role.
• Must have a valid Two-Wheeler License and a personal bike.
• Understanding Tamil is essential; basic English is preferred.

Responsibilities

• Install and set up digital printers and copiers at client locations.
• Troubleshoot and repair mechanical and electrical issues during field calls.
• Perform regular maintenance and part replacements to ensure smooth operation.

Skills

Mechanical parts knowledge

Good hands-on skills

Basic electronics understanding

Customer service

Excellent communication

Education

ITI / Diploma / Degree in Electrical, Electronics, Mechanical, or Computer streams

Job description

# Customer Service OfficerQ TECH SERVICESPuducherryGeneral: 09:00 - 18:0010,000 - 16,5001 - 2 years4 OpeningsApply Now## Job DescriptionWe are looking for a practical, problem-solving Field Service Technician to handle our digital printing and office automation machinery.Installing and setting up high-end digital printers and copiers at client places.Attending field calls to troubleshoot and repair mechanical, electrical, or setting issues.Performing regular service, oiling, and part replacements to keep machines running smoothly.Teaching client operators how to handle the machine safely.Keeping track of machine service history and parts used.Requirements & Skills:Qualification: ITI / Diploma / Degree in Electrical, Electronics, Mechanical, or Computer streams.Key Skills: Good hands-on knowledge of mechanical parts, gears, and basic electronics. Knowledge of printer/copier servicing is a major advantage.Language: Understanding Tamil is essential to interact with local operators; basic English to read technical manuals is preferred.Mandatory: Must have a valid Two-Wheeler License and a personal bike for daily field visits.Benefits & Perks:Fixed Monthly Salary.Daily Travel / Petrol Allowance for field visits.Performance and service-based incentives.Complete product and technical training will be provided by the company.## Required SkillsCustomer ServiceCustomer SupportExcellent Communication Ability## Job RequirementsExperience:1 - 2 yearsJob Type:Full Time JobsLanguages:தமிழ், English