Customer Service Officer Employer: Q TECH SERVICES Location: Vellore Experience: 1 - 2 years

Jobanya; Vellore; On-site; INR 111,600 - 184,140; Full time

Benefits offered by this job

Fixed Monthly Salary

Daily Travel / Petrol Allowance

Performance and service-based incentives

Complete product and technical training provided

Job summary

Jobanya in Vellore is seeking a Customer Service Officer to manage installations and services for digital printing and office automation machinery. The role involves troubleshooting issues and teaching clients how to operate machines safely.

Ideal candidates should have an ITI or diploma in relevant fields, hands-on mechanical knowledge, and experience in customer service. A valid Two-Wheeler License is mandatory, and proficiency in Tamil is essential.

Qualifications

• Must have a valid Two-Wheeler License and a personal bike for daily field visits.
• Experience with digital printing and office automation machinery.
• 1 - 2 years of relevant work experience.

Responsibilities

• Installing and setting up digital printers and copiers at client locations.
• Troubleshooting and repairing mechanical and electrical issues.
• Performing regular service and part replacements.

Skills

Good hands-on knowledge of mechanical parts

Basic electronics knowledge

Knowledge of printer/copier servicing

Understanding Tamil

Basic English to read technical manuals

Education

ITI / Diploma / Degree in Electrical, Electronics, Mechanical, or Computer streams

Job description

# Customer Service OfficerQ TECH SERVICESVelloreGeneral: 09:00 - 18:0010,000 - 16,5001 - 2 years4 OpeningsApply Now## Job DescriptionWe are looking for a practical, problem-solving Field Service Technician to handle our digital printing and office automation machinery.Installing and setting up high-end digital printers and copiers at client places.Attending field calls to troubleshoot and repair mechanical, electrical, or setting issues.Performing regular service, oiling, and part replacements to keep machines running smoothly.Teaching client operators how to handle the machine safely.Keeping track of machine service history and parts used.Requirements & Skills:Qualification: ITI / Diploma / Degree in Electrical, Electronics, Mechanical, or Computer streams.Key Skills: Good hands-on knowledge of mechanical parts, gears, and basic electronics. Knowledge of printer/copier servicing is a major advantage.Language: Understanding Tamil is essential to interact with local operators; basic English to read technical manuals is preferred.Mandatory: Must have a valid Two-Wheeler License and a personal bike for daily field visits.Benefits & Perks:Fixed Monthly Salary.Daily Travel / Petrol Allowance for field visits.Performance and service-based incentives.Complete product and technical training will be provided by the company.## Required SkillsCustomer ServiceCustomer SupportCustomer Care## Job RequirementsExperience:1 - 2 yearsJob Type:Apprentice / TraineeLanguages:தமிழ், English