Hiring For International voice and chat process

Wsne Consulting; Gurugram District, Delhi; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Night Shifts

5 days working

Roster Off

Transport facility

Lucrative incentives

Job summary

Wsne Consulting in Gurgaon, Haryana, is hiring a Customer Support Executive to manage international client interactions and ensure a seamless customer experience.

The role requires English fluency, 1 year in an international voice process, and strong problem-solving with a willingness to work rotational night shifts. Lucrative incentives and transport facilities are offered.

Qualifications

• Undergrad/Graduate both can apply.
• Minimum 1 year of experience in an International Voice Process.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts (including night shifts).
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

English communication

Negotiation

Objection handling

Basic computer knowledge

Rotational night shifts

Education

Undergrad/Graduate

Job description

Job description :

**Immediate Hiring for Job Title: Customer Support Executive**

Job Location: Gurgaon, Haryana (Immediate Joiner Preffered)

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities:

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.
• Required Skills:
• Excellent communication skills in English (verbal & written).

Strong negotiation and objection-handling skills.

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an International Voice Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 5.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.