Customer Service Executive - Two Wheeler Loans

Tata Capital; Salem; On-site; INR 167,000 - 279,000; Full time

Job summary

Tata Capital in Salem, Tamil Nadu invites applications for a customer service role focused on two-wheeler loan queries and account maintenance. You will address EMI questions, guide customers through repayments, and ensure accurate documentation and timely support.

Experience in loan processes and strong record-keeping are valued, with the role centered on delivering reliable service to customers and coordinating with various internal teams to resolve issues promptly.

Responsibilities

• Handle customer queries related to two-wheeler loans, EMIs, repayments, and account details.
• Assist with loan documentation, payment schedules, and account updates.
• Resolve customer complaints and coordinate with internal teams.
• Maintain accurate records and ensure timely customer support.

Job description

• Handle customer queries related to two-wheeler loans, EMIs, repayments, and account details.
• Assist with loan documentation, payment schedules, and account updates.
• Resolve customer complaints and coordinate with internal teams.
• Maintain accurate records and ensure timely customer support.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.