Customer Service Executive - Two Wheeler Loans

Tata Capital; Ghaziabad District; Vor Ort; INR 300.000 - 420.000; Vollzeit

Zusammenfassung

Tata Capital in Ghaziabad, Uttar Pradesh, is seeking a candidate to assist the Supervisor/Manager in loan disbursement with minimal delinquency. You will help identify customers, collect documents, and log cases in the system.

The role involves following SOPs, ensuring sanctions ratios, cross-selling products under supervision, and aiding empanelment of vendors while upholding RBI audit compliance.

Qualifikationen

• Collect the documents from Customers and validate as per the organization norms.
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement.
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them.
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Aufgaben

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Ausbildung

Under Graduate/ Graduate in any discipline

Jobbeschreibung

Job Summary

To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Requirements

• Under Graduate/ Graduate in any discipline