Customer Service Executive - Two Wheeler Loans

Tata Capital; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Tata Capital is seeking personnel in Gurugram to follow guidance from supervisors/managers to identify customers for potential business and collect documents for validation as per norms. You will log cases, disbursement processes, ensure sanctions per policy, and cross-sell products while developing vendor relationships and adhering to RBI regulations.

This role requires a foundational degree and willingness to operate under supervision within the banking/finance process ecosystem.

Qualifications

• Under Graduate/ Graduate in any discipline

Responsibilities

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
• Under Graduate/ Graduate in any discipline