Customer Service Executive - Two Wheeler Loans

Tata Capital; Buldhana District; Vor Ort; INR 200.000 - 300.000; Vollzeit

Zusammenfassung

Tata Capital in India is seeking a frontline associate to engage customers and drive financial product adoption. Under supervision, you will identify potential customers, collect documents, validate per SOP, and assist in disbursement processes.

You will meet customer requirements, cross-sell multiple products, and help empanel vendors, ensuring compliance with audit and RBI regulations as guided by your supervisor.

Aufgaben

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations

Jobbeschreibung

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations