Customer Service Executive - Personal Loans - Core Connect - Bengaluru - Krishna Tower - CSE

TATA Capital

Hubli

On-site

INR 279,000 - 390,600

Full time

14 days+

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Job summary

A financial services firm in Hubli is seeking a Customer Service Executive for Personal Loans. The role involves identifying potential customers, collecting and validating documentation, and ensuring compliance with regulations. Candidates should have an undergraduate or graduate degree in any discipline and be prepared to meet customer needs while fostering vendor relationships. This position offers the opportunity to engage in dynamic customer interactions in a supportive environment.

Qualifications

Under Graduate/ Graduate in any discipline.

Responsibilities

Identify customers for potential business.
Collect and validate documents from customers.
Log cases as per SOP and follow disbursement processes.
Fulfill the sanction ratio as per organization requirement.
Meet customer requirements and cross-sell multiple products.
Empanel new vendors and develop relationships.
Ensure compliance to all audit/RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Customer Service Executive - Personal Loans - Core Connect - Bengaluru - Krishna Tower - CSE

Job Description

Perform the following under the guidance/direction of Supervisor/Manager

With help of Supervisor/ Manager, Identify the customers for protentional Business
Collect the documents from Customers and validate as per the organization norms
Logging the case in the system as per SOP and follow the process for disbursement.
Fulfil - the Sanction ratio as per organisation requirement
Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Job Info