Customer Service Executive - Personal Loans - Channel - Bengaluru - Krishna Tower - CSE

TATA Capital

Bengaluru

On-site

INR 300,000 - 550,000

Full time

14 days+

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Job summary

A leading financial services company in Bengaluru seeks a candidate for customer identification and business development. The role involves gathering and validating necessary documents, logging cases as per SOP, and ensuring compliance with audit and RBI regulations. Candidates should be Under Graduates or Graduates in any discipline. This position offers an opportunity to develop vendor relationships and cross-sell various products under supervision.

Qualifications

Under Graduate or Graduate in any discipline.

Responsibilities

Identify customers for potential business.
Collect and validate documents from customers.
Log cases in the system as per SOP.
Fulfill sanction ratio as per organization requirements.
Meet customer requirements and cross-sell products.
Empanel new vendors and develop relationships.
Ensure compliance to all audit/RBI regulations.

Education

Under Graduate or Graduate in any discipline

Job description

Job Description

Perform the following under the guidance/direction of Supervisor/Manager

With help of Supervisor/ Manager, Identify the customers for protentional Business
Collect the documents from Customers and validate as per the organization norms
Logging the case in the system as per SOP and follow the process for disbursement.
Fulfil - the Sanction ratio as per organisation requirement
Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Job Info