Customer Service Executive - Personal Loans - SM - PL - Bengaluru - Krishna Tower - CSE

TATA Capital

Coimbatore District

On-site

INR 300,000 - 450,000

Full time

14 days+

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Job summary

Tata Capital is seeking a candidate to perform duties under supervision. You will identify customers for potential business, collect documents, validate per SOP, and log cases in the system for disbursement.

The role involves achieving sanction ratios, meeting customer requirements, cross-selling products, empanelling new vendors, and ensuring compliance with Audit/RBI regulations under guidance of Manager/Supervisor.

Qualifications

Under Graduate/ Graduate in any discipline.

Responsibilities

Identify customers for potential business with guidance from Supervisor/Manager.
Collect documents from customers and validate as per organization norms.
Log the case in the system as per SOP and follow the process for disbursement.
Fulfil the sanction ratio as per organisation requirement.
Meet customer requirements and cross-sell multiple products under supervision.
With help of Manager/Supervisor, empanel new vendors and develop relationships.
Ensure compliance to all Audit/RBI regulations with Manager/Supervisor.

Education

Under Graduate/ Graduate in any discipline

Job description

Trending

Job Description

Perform the following under the guidance/direction of Supervisor/Manager

With help of Supervisor/ Manager, Identify the customers for protentional Business
Collect the documents from Customers and validate as per the organization norms
Logging the case in the system as per SOP and follow the process for disbursement.
Fulfil - the Sanction ratio as per organisation requirement
Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Job Info