Customer Service Executive - Personal Loans - Mix - Bengaluru - Krishna Tower - CSE

TATA Capital

Bengaluru

On-site

INR 350,000 - 600,000

Full time

14 days+

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Job summary

Tata Capital in Bengaluru is seeking a candidate to support field operations under supervision. You will identify customers for potential business and collect documents for validation.

You will log cases, assist in disbursement processes, and help meet sanction ratios while cross-selling multiple products. You will also participate in vendor empanelment and ensure compliance with RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Responsibilities

Identify customers for potential business with guidance from Supervisor/Manager.
Collect documents from customers and validate as per organisation norms.
Log the case in the system as per SOP and follow the process for disbursement.
Fulfil - the Sanction ratio as per organisation requirement
Meeting the Customer requirements & cross-sell multiple products, under the guidance of Supervisor/ Manager.
With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Education

Under Graduate/ Graduate in any discipline

Job description

Job Description

Perform the following under the guidance/direction of Supervisor/Manager

With help of Supervisor/ Manager, Identify the customers for protentional Business
Collect the documents from Customers and validate as per the organization norms
Logging the case in the system as per SOP and follow the process for disbursement.
Fulfil - the Sanction ratio as per organisation requirement
Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Job Info