Customer Service Executive - Personal Loans - Core Connect - Bengaluru - Krishna Tower - CSE

TATA Capital; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital is seeking a Customer Service Executive - Personal Loans for Core Connect in Bengaluru. You will assist customers, gather documents, validate them, and log cases in the system to support smooth disbursement under supervisor guidance.

Responsibilities include identifying potential customers, meeting their requirements, and cross-selling multiple products under supervision. You will also help empanel new vendors and ensure compliance with audit and RBI regulations.

Qualifications

• Under Graduate/ Graduate in any discipline.

Responsibilities

• Identify potential customers and meet their requirements with supervisor guidance.
• Collect and validate documents as per SOP and process for disbursement.
• Log cases in the system and ensure compliance with audit/RBI regulations.
• Cross-sell multiple products under supervision.
• Empanel new vendors and develop relationships under supervisor guidance.

Skills

Customer service

Communication

Education

Under Graduate/ Graduate in any discipline

Job description

Customer Service Executive - Personal Loans - Core Connect - Bengaluru - Krishna Tower - CSE

Job Description

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Qualifications

Under Graduate/ Graduate in any discipline

Job Info

• Job Identification 43438