Customer Service Executive

Orient Exchange And Financial Services; Thiruvananthapuram; On-site; INR 180,000 - 240,000; Full time

Job summary

Orient Exchange And Financial Services in Kerala seeks a Customer Care Representative for Non-Voice BPO to handle Forex transactions and customer inquiries.

You will verify documents per RBI and company norms, manage currency deliveries outside office, and maintain accurate records across multiple branches.

This role suits detail-focused individuals with strong communication and compliance awareness.

Qualifications

• Verify RBI-compliant customer documents
• Process Forex transactions accurately
• Maintain transaction records and documentation

Responsibilities

• Manage the delivery of currency outside the office premises
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Skills

Customer service

Forex knowledge

Documentation verification

Job description

Customer Care Representative || Non Voice BPO

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Role Category: Customer Success, Service & Operations - Other

Kochi, Coimbatore, Thiruvananthapuram

Customer Service Executive typically earns between