Customer Service Executive

Orient Exchange And Financial Services; Mumbai; Hybrid; INR 180,000 - 300,000; Full time

Job summary

Orient Exchange And Financial Services is seeking a Customer Service Executive for Mumbai and surrounding areas. The role involves handling currency delivery outside office premises and ensuring accurate Forex processing, while verifying customer documents per RBI and company compliance norms.

You will maintain meticulous records and support client onboarding, contributing to a fast-growing Forex company with a network of branches across India.

Qualifications

• Customer service experience preferred in financial services.
• Familiarity with RBI norms and compliance a plus.

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions.
• Verify customer documents as per RBI and company compliance norms.
• Maintain proper records and transaction documentation.

Skills

Customer service

Forex knowledge

Documentation

Education

UG: Graduation Not Required

Job description

Nagpur, Pune, Mumbai (All Areas)

Customer Service Executive

Mumbai (All Areas)

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Customer Service Executive typically earns between