Customer Service Executive

Global Services; Navi Mumbai; In loco; INR 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Global Services in Navi Mumbai, Maharashtra, is seeking a dedicated Customer Service Executive to join our team. You will deliver outstanding support across inbound and outbound calls, ensuring customer satisfaction and timely issue resolution.

The role requires strong communication, a customer‑first mindset, and the ability to thrive in a fast-paced environment. Familiarity with telecalling and basic sales processes will be an asset in promoting our products and services.

Competenze

• Strong communication skills and a customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Experience with telecalling and sales processes is preferred.

Mansioni

• Provide excellent customer service via multiple channels including inbound and outbound calls.
• Handle customer queries and resolve issues promptly.
• Promote products and services and maintain accurate records of interactions.

Conoscenze

Excellent communication

Customer service

Telecalling

Sales awareness

Descrizione del lavoro

We are seeking a dedicated Customer Service Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service through various channels, including inbound and outbound calls.

This role requires a proactive approach to addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Key responsibilities include handling customer queries, promoting products and services, and maintaining accurate records of customer interactions. The successful candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work effectively in a fast-paced environment. Familiarity with telecalling and sales processes is essential.