Customer Service Executive

Tata Capital; Chandigarh; On-site; INR 200,000 - 300,000; Full time

Job summary

Tata Capital in India is seeking a customer support professional to handle inquiries and resolve issues with professionalism. The role focuses on delivering accurate product information and building lasting relationships with clients.

You will collaborate with internal teams to resolve complex problems, contribute to process improvements, and maintain up-to-date product knowledge to ensure excellent customer experiences.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and implement process improvements to enhance customer experience.
• Maintain high levels of product knowledge to effectively support customers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.