Customer Service Executive

RT Network Solutions; Kolkata District, Shillong, Visakhapatnam; On-site; INR 200,000 - 220,000; Full time

Benefits offered by this job

Learning & Development Support

Health & Wellness Support

Transport / Travel Support

Free Meal

Job summary

British Telecom in Kolkata is seeking an International Voice Process Associate for its customer care team. The role requires handling international calls, working primarily night shifts, and willingness to work on weekends per business needs. Graduate or 10+2 holders with BPO experience are encouraged to apply.

The position offers an opportunity to be part of a large MNC with strong development and attending to international clients from Kolkata.

Qualifications

• BPO international calling experience is required.
• Excellent communication skills are essential.
• Willingness to work in night shifts.
• Willingness to work on weekends/public holidays as per business needs.

Responsibilities

• Handle international customer calls with professionalism.
• Maintain quality service during night shifts.
• Adhere to company policies and shift rotas.
• Collaborate with team to meet targets and customer satisfaction.

Skills

BPO International calling experience

Good communication skills

Night shifts

Weekend/public holiday willingness

Education

10+2 / Graduate

Job description

British Telecom is Hiring - International Voice Process

International Customer Care Associate @ Leading MNC Kolkata

Kolkata

Skills highlighted with ‘‘ are preferred keyskills

• Minimum 10+2 / Graduate holders
• BPO International calling experience is a must
• Good communication skills
• Flexibility to work in shifts (primarily night shifts)
• Willingness to work on weekends/public holidays (as per business needs).

• RTNS is a 5000+ employees strong organization
• National & International project exposure
• Training and development module for employees
• Transparent performance appraisal process
• Industry standard salary structure.

₹2 - ₹2.2 L/yr

• Learning & Development Support
• Health & Wellness Support
• Transport / Travel Support
• Free Meal