Customer Service Executive

Orient Exchange And Financial Services; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

Orient Exchange And Financial Services is hiring a Customer Support Executive (Chat process) in India. The role oversees currency delivery outside office premises and supports forex transactions, ensuring accurate processing and timely responses to clients.

The ideal candidate will verify customer documents per RBI and company compliance norms, maintain proper records, and handle transaction documentation with diligence.

Qualifications

• Experience in chat-based customer support.
• Familiarity with forex operations is a plus.
• Knowledge of RBI compliance norms.

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Skills

Chat support

Customer service

Forex operations

Document verification

Education

Graduation not required

Job description

Posted: 1 day ago Openings: 1 Applicants: 43

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Noida(Sector 127 +1), Gurugram(DLF Phase 4...

Customer Support Executive (Chat process)

Customer Service Executive typically earns between