Customer Service Executive

Radical Minds; Dadri; On-site; INR 212,000 - 234,000; Full time

Job summary

Radical Minds Technologies in Noida invites fresh graduates to join as a customer support executive. You will handle inbound calls, provide product information, and resolve queries with a positive attitude.

6 days work week, 1 rotational off; salary 19,000–21,000 CTC monthly; immediate joiners preferred. English and Hindi communication required; prior BPO experience is a plus. Contact Meenakshi Ghildiyal at 9899297912 for details.

Qualifications

• Good communication in English and Hindi.
• Strong convincing and interpersonal skills.
• Ability to handle customer queries effectively.
• Basic computer knowledge.
• Prior experience in customer support/BPO will be an advantage.

Responsibilities

• Handle inbound calls.
• Resolve customer queries and concerns.
• Provide accurate information about products/services.
• Maintain a positive and helpful attitude while interacting with customers.
• Ensure customer satisfaction and build strong customer relationships.
• Maintain proper records of customer interactions and feedback.

Skills

English communication

Hindi communication

Interpersonal skills

Convincing skills

Customer query handling

Basic computer skills

BPO experience (advantage)

Education

Graduate/Undergraduate

Job description

Roles & Responsibilities:

• Handle inbound calls.
• Resolve customer queries and concerns.
• Provide accurate information about products/services.
• Maintain a positive and helpful attitude while interacting with customers.
• Ensure customer satisfaction and build strong customer relationships.
• Maintain proper records of customer interactions and feedback.

Requirements:

• Good communication skills in English and Hindi.
• Strong convincing and interpersonal skills.
• Ability to handle customer queries effectively.
• Basic computer knowledge.
• Prior experience in customer support/BPO will be an advantage.

Working Days: 6 Days

Week Off: 1 Rotational Off

Salary: 19000 to 21000 CTC

Freshers (Graduate/Undergraduate can apply)

Immediate Joiners Preferred

Radical Minds Technologies

C-46, Sector 57

Noida, 201301

Contact Person: Meenakshi Ghildiyal

Phone No: 9899297912