Customer Service Executive

Techshell Software; Bengaluru; On-site; INR 300,000 - 350,000; Full time

Job summary

Narayana Health in Bengaluru is seeking a Tele Sales Executive to handle outbound calls, gather customer feedback, and generate high-quality leads. You will manage inquiries, maintain records, and build relationships with prospects while ensuring information security.

Ideal candidates hold a Graduation degree and have prior tele sales experience. English plus Kannada or English plus Bengali language skills are preferred.

Qualifications

• Graduation or equivalent completed.
• Experience in tele sales or similar role preferred.

Responsibilities

• Making outbound calls and taking feedback from customers about services.
• Understanding interested and non-interested customers.
• Generate high quality leads as defined by sales protocols.
• Attending incoming calls and addressing client concerns with patience.
• Maintaining accurate records of calls made and received.
• Build and maintain positive relationships with prospects.
• Adhering to information security guidelines.

Skills

Tele Sales

Lead Generation

Customer Handling

Relationship Building

Education

Graduation

Job description

Company: Narayana Health

Location: Novel tech park, Bengaluru

Shift : Rotational Shift 8 AM, 9 AM, 10 AM, 11 AM

Week Off : Rotational Week off.

Working Days: 6 Days

CTC: 3 to 3.5 LPA + performance based incentives

We are looking for immediate joiners only.

Languages : English, Kannada(Mandatory) or English, Bengali

Roles and Responsibilities:

• MakingOutboundCalls and takethe feedback of the customers about our services.
• Understanding the Interested and Non- Interested Customers.
• Generate high quality leads as defined by the sales protocols.
• Attending incoming calls and understanding clients concerns with complete patience and enthusiasm.
• Maintaining an accurate record of all calls made and received.
• Build and maintain positive relationships with prospects.
• Responsible for adhering to information security guidelines.

Requirements and skills

• Graduation or Equivalent.
• Priorly experience Working as a Tele Sales Executive or in a Similar role