Customer Service Executive

Analytical Solutions; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Analytical Solutions in Bengaluru, India, seeks a proactive sales support professional to help manage client enquiries and coordinate with sales, purchasing, and technical teams. The role involves feasibility checks, quote preparation, and timely communication to clients.

The incumbent will liaise across departments, follow up on holds and proposals, and participate in training as required to ensure accurate and efficient responses.

Qualifications

• Citizen or eligible for work in India.

Responsibilities

• Contacting sales team regarding enquiry.
• Follow up hold enquiries with the concerned team.
• Follow up proposal resource quotes with the purchase team.
• Feasibility checking.
• Quote preparation.
• Ensure client requests are managed in a timely and effective manner.
• Undertake training as required.
• Conduct training as required.
• Notify relevant personnel when equipment and consumables are required.

Job description

Job Summary

When you join us, you ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Responsibilities

• Contacting sales team regarding enquiry.
• For hold enquiry follow up with concern team
• For proposal resource quote follow-up with purchase team.
• Feasibility checking.
• Quote preparation
• Ensure that Client requests are managed in a timely and effective manner.
• Undertake training as required.
• Conduct training as required.
• Ensure relevant personnel are notified when equipment and consumables are required.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.