Customer Service Executive

Hireplix Solutions; Ahmedabad District; On-site; INR 220,000 - 420,000; Full time

Job summary

HirePlix Solutions in Ahmedabad, India is seeking a responsive customer service specialist to manage queries via phone and text, coordinate with internal teams for quick issue resolution, and help maintain high NPS scores through outstanding service.

This role upholds company values and policies at all times, contributing to a fast-growing Mass Tort leads operation that values compliance and high-conversion cases.

Responsibilities

• Manage customer queries via phone and text
• Collaborate with teams for issue resolution
• Maintain high NPS scores through exceptional service
• Uphold company values & policies at all times

Job description

Responsibilities

• Manage customer queries via phone and text
• Collaborate with teams for issue resolution
• Maintain high NPS scores through exceptional service
• Uphold company values & policies at all times

Skills highlighted with ‘‘ are preferred keyskills

HirePlix Solutions is a fast-growing company in the Mass Tort industry, specializing in high-quality lead generation and case acquisition. We work with top-tier partners and focus on delivering verified, compliant, and high-converting cases.