Customer Service Associate | Voice Process | Domestic BPO

Red Hibiscus Info Solutions; Kolkata District; On-site; INR 193,000 - 231,000; Full time

Benefits offered by this job

Cab facility

Job summary

Red Hibiscus Info Solutions in Kolkata is hiring a Customer Service Associate to handle inbound and outbound customer calls and resolve issues for clients. The role requires flexible candidates ready for 24/7 rotational shifts, with cab facilities available during odd hours.

Freshers and experienced candidates from any discipline are welcome to apply. Login is 9 hours per day across 5 working days with two rotational offs.

Qualifications

• Eligibility: Undergraduates or Graduates from any discipline.
• Freshers and experienced candidates welcome.
• Willing to work in 24/7 rotational shifts.

Responsibilities

• Handle inbound and outbound customer calls.
• Understand customer concerns and provide appropriate solutions.

Skills

Inbound calls

Outbound calls

Education

Undergraduates / Graduates

Job description

Position: Customer Service Associate

Salary: 15 K in hand & 19 K CTC

Eligibility

• Undergraduates / Graduates from any discipline can apply.
• Freshers and experienced candidates are welcome.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Understand customer concerns and provide appropriate solutions.

Working Hours

Total Login: 9hours

Working days: 5 working days & 2 rotational offs

Shift: 24/7 rotational shifts.

Cab facility will be available in odd hours only