Customer Service Associate - Video Annotation - Howrah, India

Fusion CX; Howrah; On-site; INR 240,000 - 300,000; Full time

Job summary

Fusion CX is seeking a Customer Service Associate for video evaluation in Howrah. You will evaluate video content, ensure accuracy, and maintain quality in a structured evaluation environment.

Strong English communication and attention to detail are essential for meeting performance standards. The role requires at least 6 months of relevant experience, Class XII completion, and willingness to work night shifts with a rotating weekly off.

Qualifications

• Minimum qualification: Class XII / H.S. Pass
• Experience: Minimum 6 months of relevant experience
• Communication Skills: Excellent English communication skills
• Shift Flexibility: Night shifts available
• Weekly Off: Rotational weekly offs

Responsibilities

• Evaluate assigned video content according to the defined process and requirements.
• Review video content carefully and maintain consistency and accuracy during evaluation activities.
• Communicate clearly and professionally in English as required for the role.
• Complete assigned evaluation activities while maintaining the required quality and productivity standards.
• Follow established processes and contribute to maintaining expected performance and attendance standards.

Skills

English communication

Attention to detail

Education

Class XII / H.S. Pass

Job description

Job Summary

Bring accuracy and attention to detail to every video evaluation. Fusion CX is hiring Customer Service Associates for video annotation jobs in Howrah. If you re looking for video annotation jobs in Howrah, data annotation jobs, customer service jobs in Howrah, or work-from-office opportunities, this role is suited to candidates with at least 6 months of relevant experience and excellent English communication skills. In this role, you will work in a structured evaluation environment where strong English communication, consistency, and attention to detail are important for meeting the required quality and performance standards.

Responsibilities

• Evaluate assigned video content according to the defined process and requirements.
• Review video content carefully and maintain consistency and accuracy during evaluation activities.
• Communicate clearly and professionally in English as required for the role.
• Complete assigned evaluation activities while maintaining the required quality and productivity standards.
• Follow established processes and contribute to maintaining expected performance and attendance standards.

Requirements

• Minimum Qualification: Class XII / H.S. Pass
• Experience: Minimum 6 months of relevant experience
• Communication Skills: Excellent English communication skills
• Shift Flexibility: Candidates should be flexible to work night shifts
• Weekly Off: Comfortable with a rotational week-off schedule

Work Details

• Position: Customer Service Associate
• Role: Video Evaluation
• Location: Howrah
• Work Type: WFO
• Work Mode: Work From Office
• Shift: Night shift
• Weekly Off: Rotational

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.