Customer Service Associate - International Voice - Freshers

JobShop; Bengaluru; On-site; INR 350,000 - 400,000; Full time

Benefits offered by this job

Attractive Salary Package

Performance Incentives

Career Growth Opportunities

Professional Work Environment

Opportunity to work with leading MNCs

Job summary

JobShop in Bengaluru is seeking a Customer Support Executive for the International Voice Process. You will handle customer calls, assist with orders, deliveries, returns and refunds, and resolve queries with professionalism.

The role requires excellent English communication; freshers are welcome but 3 years experience is expected, with immediate joiners preferred. The position offers a competitive salary, incentives, and growth opportunities in a corporate setting.

Qualifications

• Freshers are welcome
• Experience: 03 Years
• Undergraduates & Graduates can apply
• Excellent English communication skills
• Immediate joiners preferred

Responsibilities

• Handle inbound and outbound customer calls
• Assist customers with orders, deliveries, returns, and refunds
• Resolve customer queries professionally
• Provide accurate information and excellent customer service
• Meet quality, productivity, and process KPIs

Skills

English proficiency

Education

Undergraduate/Graduate degree

Job description

Customer Support Executive International Voice Process

Process

E-commerce Customer Support Voice Process

Eligibility

• Freshers are welcome
• Experience: 03 Years
• Undergraduates & Graduates can apply
• Excellent English communication skills
• Immediate joiners preferred

Key Responsibilities

• Handle inbound and outbound customer calls
• Assist customers with orders, deliveries, returns, and refunds
• Resolve customer queries professionally
• Provide accurate information and excellent customer service
• Meet quality, productivity, and process KPIs

Salary

• Freshers: Up to 3.5 LPA
• Experienced: Up to 4 LPA Based on experience & interview

Shift Details

• Rotational Shifts
• 5 Days Working
• Rotational Week Offs

Work Location

Bangalore

Perks & Benefits

• Attractive Salary Package
• Performance Incentives
• Career Growth Opportunities
• Professional Work Environment
• Opportunity to work with leading MNCs