Customer Service Associate ( Email/Chat Support )

Creative Hands HR; Hyderabad, Chennai District, Bengaluru; On-site; INR 279,000 - 368,000; Full time

Job summary

Creative Hands HR is hiring for a customer service role in multiple city locations including Chennai, Bangalore, and Hyderabad. Open to freshers and experienced professionals, with rotational shifts and work-from-office requirement.

The role emphasizes excellent written communication, ability to handle multiple inquiries, and proficiency with email and chat support software. Immediate joining and a take-home salary up to 33k are mentioned.

Qualifications

• Proven customer service experience, online or ecommerce preferred.
• Excellent written communication and attention to detail.
• Able to manage multiple inquiries simultaneously.
• Proficient with email and chat support tools.

Skills

Customer service experience

Written communication

Multitask handling

Email & chat support

Problem solving

Teamwork/independence

Education

Undergraduate degree optional

Tools

Email & chat support software

Job description

Required : Freshers & Experience both can apply

Work location - Chennai - Perungudi, Karapakkam & ambattur

Bangalore - Work location - Hebbal location.

Hyderebad

rotational shifts

work from office

Qualifications

Undergraduate can also apply

• Proven experience in customer service, preferably in the e-commerce sector.
• Excellent written communication skills with strong attention to detail.
• Ability to handle multiple customer inquiries simultaneously and efficiently.
• Proficiency in using email and chat support software.
• Strong problem-solving skills and a customer-centric approach.
• Ability to work independently as well as in a team environment.

Sal upto 33k take home.

Immediate joining required.