Customer Service

Resource Mapping Consultancy; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

Resource Mapping Consultancy in Chennai seeks an experienced ocean freight professional to coordinate client shipments and optimize routing.

You will book FCL/LCL with Maersk, COSCO and other carriers, manage end-to-end logistics from pickup to delivery, and ensure timely, cost-effective transport while maintaining accurate records.

This role requires 2–7 years of relevant experience and a proactive approach to solving import/export challenges in a fast-paced environment.

Qualifications

• 2–7 years of experience in ocean export/import operations.
• Strong knowledge of sea freight forwarding procedures and regulations.
• Proficient in booking FCL/LCL cargo with major carriers.

Responsibilities

• Coordinate with clients to understand shipping requirements and provide customized solutions.
• Book ocean freight shipments (FCL/LCL) with various carriers.
• Manage logistics from pickup to delivery, ensuring timely and cost-effective transport.
• Monitor shipments, resolve issues, and maintain accurate records.

Skills

Ocean freight ops

Sea freight forwarding

Carrier booking

Job description

Roles and Responsibilities :

• Coordinate with clients to understand their shipping requirements and provide customized solutions.
• Book ocean freight shipments, including FCL (Full Container Load) and LCL (Less than Container Load) cargo.
• Manage the entire logistics process from pickup to delivery, ensuring timely and cost-effective transportation.
• Monitor shipment status, resolve issues, and maintain accurate records.

Job Requirements :

• 2-7 years of experience in ocean export/import operations or related field.
• Strong knowledge of sea freight forwarding procedures and regulations.
• Proficiency in booking FCL/LCL cargo on various carriers such as Maersk Line, COSCO Shipping etc.