Freight Forwarding Asst Manager/Manager - Ocean Freight

Zebronics; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zebronics in Chennai seeks a seasoned Ocean Import Freight Forwarding professional to manage end-to-end operations from pre-alert to delivery. You will coordinate with shipping lines, overseas agents, customs brokers, transporters and customers to ensure timely, compliant cargo movement.

The role requires hands-on experience in Ocean Import, documentation, clearance, and INCOTERMS, with strong problem-solving and Excel/ERP/TMS proficiency. Join a growth-focused team in a dynamic port city.

Qualifications

• 5–10 years of experience in Ocean Freight / Ocean Import / Freight Forwarding.
• Strong hands-on experience in end-to-end Ocean Import operations.
• Good knowledge of Ocean Freight, Import Documentation, Customs Clearance and INCOTERMS.

Responsibilities

• Manage end-to-end Ocean Import Freight Forwarding operations from pre-alert to final delivery.
• Coordinate with shipping lines, overseas agents, customs brokers, transporters, CFS/ports and customers.
• Handle import documentation, container coordination, customs clearance and cargo delivery.
• Monitor vessel schedules, container status, arrival timelines and shipment milestones.
• Resolve customs, documentation, detention, demurrage and shipment-related issues.
• Negotiate Ocean Freight rates and manage carriers/vendors for cost-effective operations.
• Monitor KPIs, shipment turnaround time, service quality and customer satisfaction.
• Prepare MIS reports and drive process improvement and cost optimization.

Skills

Ocean Freight

Ocean Import

Freight Forwarding

Import Documentation

Customs Clearance

INCOTERMS

Excel

ERP/TMS

Customer Handling

Communication

Problem Solving

Tools

MS Excel

ERP/TMS

Job description

Roles and Responsibility

• Manage end-to-end Ocean Import Freight Forwarding operations from pre-alert to final delivery.
• Coordinate with shipping lines, overseas agents, customs brokers, transporters, CFS/ports and customers.
• Handle import documentation, container coordination, customs clearance and cargo delivery.
• Monitor vessel schedules, container status, arrival timelines and shipment milestones.
• Resolve customs, documentation, detention, demurrage and shipment-related issues.
• Negotiate Ocean Freight rates and manage carriers/vendors for cost-effective operations.
• Monitor KPIs, shipment turnaround time, service quality and customer satisfaction.
• Prepare MIS reports and drive process improvement and cost optimization.

Preferred Candidate Profile

• 5 to 10 years of experience in Ocean Freight / Ocean Import / Freight Forwarding.
• Strong hands-on experience in end-to-end Ocean Import operations.
• Good knowledge of Ocean Freight, Import Documentation, Customs Clearance and INCOTERMS.
• Experience coordinating with Shipping Lines, Customs Brokers, CFS, Ports, Transporters and Overseas Agents.
• Strong customer handling, communication and problem-solving skills.
• Proficiency in MS Excel and ERP/TMS systems.