Customer Relationship Manager- South Delhi

The Global Zone; New Delhi; On-site; INR 300,000 - 600,000; Full time

Job summary

The Global Zone is seeking a client relations associate to coordinate with prospective and existing clients through calls and emails. You will persuade attendance at seminars and programs, generate leads, and follow up to ensure participation while resolving queries and maintaining detailed records.

Ideal candidates are self-motivated, client-centric, and skilled at building positive relationships, with strong interpersonal and communication abilities to manage inquiries effectively.

Qualifications

• Experience coordinating with clients via calls and emails.
• Strong interpersonal and persuasive abilities.
• Ability to professionally handle client queries.
• Self-motivated with a client-centric approach.

Responsibilities

• Coordinate with prospective and existing clients through calls and emails.
• Convince and persuade clients to attend seminars and programs.
• Generate leads and work on references and referrals.
• Follow up with interested clients to ensure participation.
• Resolve client queries related to seminars and programs.
• Arrange, schedule, and coordinate meetings with clients.
• Maintain proper follow-up records and client communication details.
• Build and maintain positive relationships with clients.

Skills

Client coordination

Interpersonal skills

Persuasion

Query handling

Self-motivation

Job description

• Comfortable coordinating with clients via phone calls and emails
• Strong interpersonal and persuasion skills
• Ability to handle client queries professionally
• Self-motivated with a client-centric approach

Job Responsibilities

• Coordinate with prospective and existing clients through calls and emails
• Convince and persuade clients to attend seminars and programs
• Generate leads and work on references and referrals
• Follow up with interested clients to ensure participation
• Resolve client queries related to seminars and programs
• Arrange, schedule, and coordinate meetings with clients
• Maintain proper follow-up records and client communication details
• Build and maintain positive relationships with clients