Customer Relationship Manager (CRM)

E Marketing; Jaipur; On-site; INR 400,000 - 600,000; Full time

Job summary

E Marketing in Jaipur, India is seeking a Customer Relationship Manager to build strong client relationships and assure seamless communication across sales, marketing, and operations. You will manage inquiries, maintain CRM data, and support timely follow-ups to boost retention and satisfaction.

The ideal candidate is a graduate with excellent communication, adept at Excel/Google Sheets and CRM tools, and capable of handling multiple clients with proactive, organized problem-solving.

Qualifications

• Graduate with good communication skills.
• Strong client handling and relationship-building skills.
• Proficient in Excel, Google Sheets, and CRM tools.
• Good coordination and follow-up skills.
• Proactive, organized, and solution-oriented.
• Ability to manage multiple clients and tasks.
• Freshers and candidates with relevant experience can apply.

Responsibilities

• Manage client communication and build strong relationships.
• Coordinate with sales, marketing, and operations teams.
• Handle client queries, feedback, and follow-ups.
• Track leads and support the sales team in closing deals.
• Maintain CRM and update customer information.
• Ensure timely deliverables and client satisfaction.

Skills

Client relationship management

Communication skills

Coordination

Follow-up

Proactive approach

Multitasking

Education

Graduate

Tools

Excel

Google Sheets

CRM tools

Job description

Were looking for a Customer Relationship Manager who can build strong relationships with clients and ensure smooth communication between sales, marketing, and operations. Youll be the bridge that keeps our customer experience seamless and satisfying. Key Responsibilities: Handle client communications, inquiries, and feedback. Maintain CRM tools and keep customer data updated. Coordinate with teams for timely follow-ups and deliverables. Track lead progress and assist in closing deals. Support in improving retention and client satisfaction. Who Can Apply: Graduate looking to start career in Client Servicing/CRM. Proficient in Excel, Google Sheets, and CRM tools. Excellent communication and relationship-building skills. Proactive, organized, and solution-driven.

What you\'ll do

• Manage client communication and build strong relationships.
• Coordinate with sales, marketing, and operations teams.
• Handle client queries, feedback, and follow-ups.
• Track leads and support the sales team in closing deals.
• Maintain CRM and update customer information.
• Ensure timely deliverables and client satisfaction.

What we\'re looking for

• Graduate with good communication skills
• Strong client handling and relationship-building skills
• Proficient in Excel, Google Sheets, and CRM tools
• Good coordination and follow-up skills
• Proactive, organized, and solution-oriented
• Ability to manage multiple clients and tasks
• Freshers and candidates with relevant experience can apply