Customer Relationship Manager

Aditya Birla Insulators; Valsad District; On-site; INR 400,000 - 600,000; Full time

Job summary

Aditya Birla Insulators in Gujarat, India is seeking a Sales Executive to achieve sales and collection targets in the assigned area. The role emphasizes capturing new market opportunities and meeting revenue goals.

You will develop relationships with site officials, project managers, and influencers to support project planning and execution, and you will gather market information to improve market share across retail and medium projects.

Responsibilities

• Develop a priority list of market opportunities to explore in the assigned market
• Develop competitive proposals and presentations for potential/ prospective clients and high priority target (Retail & Medium) customers
• Interact with customers and local officials of competitors to collect information regarding prices, incentives, discounts etc

Job description

Job Purpose

Achieve sales & collection targets and collect market information in his assigned area.

Job Context & Major Challenges

Driven by strong economic growth, construction industry in India is booming resulting in increase of RMC consumption. Various MNCs in partnership with international consultants are executing projects with major focus on retail and medium projects which are challenging, complex and timebound. RMC offers hightech solutions to cater to the needs of such projects. This requires the sales and marketing skills to tap the huge potential in this growing market to improve market share.

Key Result Areas

• KRA1 Business Development Develop a priority list of market opportunities to explore in their respective market Develop competitive proposals and presentations for potential/ prospective clients and high priority target (Retail & Medium) customers Interact with customers and local officials of competitors to collect information regarding prices, incentives, discounts etc
• KRA2 Customer Management Visit site frequently to meet the concerned site incharge, project managers, influencers and various agencies during project planning & execution and build rapport to execute a smooth flow of operation
• KRA3 Industry Analysis Understand the allotted geographic areas regularly and conduct market analysis to assess the market position