Customer Relationship Manager

UXL Consultants; Delhi; On-site; INR 335,000 - 502,000; Full time

Job summary

UXL Consultants in Delhi seeks a Customer Relations Executive to manage CRM after property bookings, handle documentation, and ensure smooth post-sales handovers.

Responsibilities include maintaining CRM databases, coordinating payment follow-ups, and generating MIS reports using MS Excel. Strong communication and attention to detail are essential to ensure compliance and timely agreements. Experience with real estate CRM is a plus, requiring collaboration with sales, finance, and legal teams.

Qualifications

• CRM systems and customer handling
• Documentation processes and compliance
• Property handling after booking
• Agreement management
• Payment follow-up and collection coordination
• CRM database usage
• MIS reporting and data accuracy

Responsibilities

• Maintain customer relationships after property bookings
• Handle documentation and agreement management
• Coordinate payment follow-ups and collections
• Maintain and query CRM database for post-sales actions
• Prepare MIS reports using Excel and CRM data

Skills

Communication

CRM knowledge

Documentation

MIS reporting

MS Excel

Tools

CRM software

MS Excel

MIS reporting tools

Job description

CRM systems, customer handling, documentation, compliance, real estate CRM, post-sales operations, customer relationship management, or property handover, operating CRM software, MS Excel, MIS reporting, and customer databases, good communication.

Required Candidate profile

• Customer Relationship Management
• Manage customer relationships after property booking
• Documentation
• Agreement Management
• Payment Follow-Up and Collection Coordination
• CRM Database
• MIS Reporting