Customer Relationship Management

Astha Banerjee; Ahmedabad District; On-site; INR 335,000 - 558,000; Full time

Job summary

Astha Banerjee in India is seeking a candidate to manage end-to-end post-sales CRM, property documentation, sale deeds, and registrations. You will ensure documentation is complete and compliant while coordinating with stakeholders.

Responsibilities include handling NOCs, payment follow-ups, customer complaints, possession, bank coordination and MIS reporting, with a focus on timely collections and high customer satisfaction.

Qualifications

• Graduate or postgraduate with Real Estate post-sales CRM experience.
• Strong knowledge of property documentation, sale deeds, registration and follow-ups.
• Proficient in MS Office and ERP systems.
• Excellent communication skills.

Responsibilities

• Manage end-to-end post-sales CRM and property documentation processes.
• Handle sale deeds, registration, and NOCs.
• Coordinate payment follow-ups and collections; ensure timely collections.
• Address customer complaints and oversee possession processes; liaise with banks and produce MIS reports.

Skills

MS Office

ERP

Communication

Education

Graduate in Real Estate

Postgraduate in Real Estate

Tools

CRM software

Real Estate ERP

Job description

Manage end-to-end post-sales CRM, property documentation, sale deeds, registration, NOCs, payment follow-ups, customer complaints, possession, bank coordination and MIS reporting. Ensure timely collections and customer satisfaction.

Required Candidate profile

Graduate/Postgraduate with Real Estate Post-Sales CRM experience, strong knowledge of property documentation, sale deeds, registration, payment follow-ups, MS Office and ERP. Good communication skills