Assistant Manager - Customer Care Executive - Rothak

UXL Consultants; Rohtak; On-site; INR 300,000 - 420,000; Full time

Job summary

UXL Consultants is seeking a diligent CRM specialist in Rohtak, Haryana to manage customer relationships after property booking, handle documentation, and coordinate payments. The role emphasizes accurate MIS reporting and maintaining CRM databases to support post-sales operations.

You will collaborate with cross-functional teams, ensure compliance, and maintain records for customer handover. Strong communication and data-entry skills are essential to succeed in this position.

Qualifications

• Experience in CRM systems and customer handling.
• Ability to manage customer relationships after property booking.
• Documentation and record-keeping proficiency.

Responsibilities

• Maintain CRM databases and MIS reporting.
• Coordinate payment follow-up and collections.
• Ensure agreement management and documentation accuracy.
• Support property handover with compliant processes.
• Communicate effectively with customers and internal teams.
• Ensure post-booking customer satisfaction.

Skills

CRM

Post-sales care

Documentation

Agreement management

Payment follow-up

CRM database

MIS reporting

Job description

CRM systems, customer handling, documentation, compliance, real estate CRM, post-sales operations, customer relationship management, or property handover, operating CRM software, MS Excel, MIS reporting, and customer databases, good communication.

Required Candidate profile

• Customer Relationship Management
• Manage customer relationships after property booking
• Documentation
• Agreement Management
• Payment Follow-Up and Collection Coordination
• CRM Database
• MIS Reporting