Customer Relationship Manager

SB UrbanScapes; Bengaluru; On-site; INR 800,000 - 1,600,000; Full time

Job summary

SB UrbanScapes in Bengaluru, Karnataka, seeks a proactive professional to develop and implement customer relationship strategies aligning with business goals. You will build and maintain strong relationships with existing and potential customers, identify new opportunities, and collaborate with cross-functional teams to deliver exceptional customer experiences.

You will analyze feedback and market trends to inform business decisions and manage CRM systems for tracking interactions and sales

Responsibilities

• Develop and implement effective customer relationship strategies to achieve business goals.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive growth and revenue.
• Collaborate with cross-functional teams to deliver exceptional customer experiences.
• Analyze customer feedback and market trends to inform business decisions.
• Develop and manage customer relationship management systems to track interactions and sales performance.

Job description

• Develop and implement effective customer relationship strategies to achieve business goals.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive growth and revenue.
• Collaborate with cross-functional teams to deliver exceptional customer experiences.
• Analyze customer feedback and market trends to inform business decisions.
• Develop and manage customer relationship management systems to track interactions and sales performance.