Customer Relationship Manager

Webingo Infotech Solution; Kolkata District; On-site; INR 300,000 - 450,000; Full time

Job summary

Webingo Infotech Solution in Kolkata invites applications for a Customer Relationship Specialist. You will develop and implement strategies to enhance customer satisfaction and build strong relationships with existing and potential clients.

You will identify new business opportunities, collaborate with cross-functional teams to resolve complaints, and analyze feedback to drive product and service improvements. Excellent communication and a client-first mindset are essential.

Qualifications

Responsibilities

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities to drive revenue growth.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze customer feedback and market trends to improve products and services.
• Provide exceptional customer service through various channels.

Job description

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.


• Build and maintain strong relationships with existing and potential customers.


• Identify and pursue new business opportunities to drive revenue growth.


• Collaborate with cross-functional teams to resolve customer complaints and issues.


• Analyze customer feedback and market trends to improve products and services.


• Provide exceptional customer service through various channels.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.