Customer Relationship Manager

Accentrix Solutions; Bengaluru; On-site; INR 432,000 - 528,000; Full time

Job summary

Accentrix Solutions in Bengaluru is seeking a Customer Support Executive for the International Voice Process. You will handle customer queries via calls, provide accurate information, and maintain professional communication with global customers.

The role requires at least 1 year in international voice processes, strong English, and the ability to work in a fast-paced environment. Freshers with excellent English may apply; interview will share location details.

Qualifications

• Excellent English communication skills.
• Minimum 1 year of experience in an International Voice Process.
• Good listening, problem-solving, and customer-handling skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle customer queries through inbound and outbound calls.
• Provide accurate information and resolve customer issues professionally.
• Maintain excellent communication with international customers in English.
• Understand customer concerns and provide appropriate solutions.
• Maintain customer satisfaction and follow company policies.
• Update customer information and call records in the system.

Skills

English proficiency

International voice process

Customer handling

Fast-paced work

Education

12th Pass / Graduate

Job description

Job Description Customer Support Executive (International Voice Process)

Job Title: Customer Support Executive

Process: International Voice Process

Salary: 4.8 LPA

Experience: Minimum 1 year of experience in an International Voice Process

Education: 12th Pass / Graduates

Location: Details will be shared during the interview

Roles and Responsibilities

• Handle customer queries through inbound and outbound calls.
• Provide accurate information and resolve customer issues professionally.
• Maintain excellent communication with international customers in English.
• Understand customer concerns and provide appropriate solutions.
• Maintain customer satisfaction and follow company policies.
• Update customer information and call records in the system.

Required Skills

• Minimum 1 year of experience in an International Voice Process.
• Excellent English communication skills.
• Good listening, problem-solving, and customer-handling skills.
• Ability to work in a fast-paced environment.

Eligibility

• Freshers eligible with excellent English Communication
• Only experienced candidates with relevant International Voice Process experience should apply.
• Candidates must have good English communication skills.

Contact Details

Call / WhatsApp: [phone]