Customer Relationship Manager

Mahindra Finance; Barpeta; Sur place; INR 400 000 - 700 000; Plein temps

Résumé du poste

Mahindra Finance in Assam seeks a results-driven Business Development professional to grow the loan portfolio and expand the customer base. You will manage key accounts, nurture client relationships, and collaborate with sales and product teams to tailor financial solutions.

Responsibilities include lead generation, acquiring new clients, cross-selling, and analyzing market trends to stay competitive. You will ensure regulatory compliance while managing risk and driving revenue growth.

Qualifications

• 3-6 years of experience in NBFC with expertise in Business Development, Client Acquisition, Lead Generation, Sales, CRM.

Responsabilités

• Manage customer relationships through effective communication, ensuring satisfaction and retention.
• Develop and execute strategies to drive business growth, including lead generation, client acquisition, and sales expansion.
• Collaborate with internal teams to identify opportunities for cross-selling and upselling products or services.
• Analyze market trends and competitor activity to inform decisions on product offerings and pricing.
• Ensure compliance with regulatory requirements while maintaining focus on risk management.

Connaissances

Business Development

Client Acquisition

Lead Generation

Sales

CRM

Finance concepts

Description du poste

Roles and Responsibilities

• Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.
• Develop and execute strategies to drive business growth, including lead generation, client acquisition, and sales expansion.
• Collaborate with internal teams to identify new opportunities for cross-selling and upselling products or services.
• Analyze market trends and competitor activity to inform strategic decisions on product offerings and pricing.
• Ensure compliance with regulatory requirements while maintaining a strong focus on risk management.

Desired Candidate Profile

• 3-6 years of experience in NBFC industry with expertise in Business Development, Client Acquisition, Lead Generation, Sales, Customer Relationship Management.
• Strong understanding of finance concepts such as budgeting, forecasting, financial analysis.
• Proven track record of success in generating leads and driving revenue growth through effective relationship building.