Customer Relationship Executive (1-0 Years) - Only Females

Stellar Data Solutions Pvt Limited; Chandigarh; On-site; INR 201,000 - 312,000; Full time

Job summary

Stellar Data Solutions Pvt Limited in Chandigarh is seeking a dedicated Customer Relationship Executive. This role suits a fresh graduate with up to one year of experience who is passionate about building strong relationships with customers.

You will engage with customers to understand needs, address inquiries, and resolve issues promptly. You will maintain records of interactions and feedback, and collaborate with the team to improve service delivery. This is a full-time, office-based position.

Qualifications

• Fresh graduate with up to 1 year of experience.
• Graduate (B.A, B.C.A, B.B.A).
• Role: Customer Relationship Executive.
• Full-time position, office-based.
• Experience in Call Centre / BPO / ITES / LPO (optional).

Responsibilities

• Engage with customers to understand needs and provide assistance.
• Develop and maintain relationships to foster loyalty and trust.
• Address inquiries and resolve issues promptly.
• Maintain records of customer interactions and feedback.
• Collaborate with team to improve service delivery.

Skills

Communication skills

Interpersonal skills

Problem-solving mindset

Team collaboration

Education

Graduate (B.A, B.C.A, B.B.A)

Job description

We are looking for a dedicated Customer Relationship Executive to join our team in Chandigarh. This role is ideal for a fresh graduate with up to one year of experience who is passionate about building strong relationships with customers. As a Customer Relationship Executive, your key responsibilities will include: Customer Engagement: Communicate effectively with customers to understand their needs and provide assistance. You will play a vital role in creating a positive customer experience by addressing inquiries and concerns promptly. Relationship Building: Develop and maintain strong relationships with customers to foster loyalty and trust. Engaging with clients regularly will help you identify opportunities for enhancing service delivery. Problem Solving: Address customer issues with a focus on resolving complaints efficiently. You will be responsible for troubleshooting and ensuring customer satisfaction through timely solutions. Reporting: Maintain accurate records of customer interactions and feedback. This will involve documenting any issues and tracking progress to share insights with the team. To be successful in this role, you should possess strong communication and interpersonal skills. You must have a problem-solving mindset and the ability to work collaboratively in a team environment. Additionally, possessing a keen understanding of customer service principles will be beneficial. This full-time position requires a commitment to working from the office.

• Experience

  1 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.C.A, B.B.A)

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Age Limit

  21 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Sco-128/129, Third Floor, Sector-34 a , Chandigath, near Akash institute