Customer Relationship Executive

Smart tech; Gujarat; Presencial; INR 312.000 - 352.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Descripción de la vacante

Smart tech in India is seeking a Client Relations Associate to build and maintain strong relationships with clients, address inquiries, and understand customer needs to provide tailored solutions.

You will liaise with internal teams, provide updates, assist in onboarding, and monitor customer satisfaction, with in-person work in Gujarat.

Formación

• Build and maintain strong, long-lasting relationships with clients.
• Address customer inquiries and resolve issues promptly and efficiently.
• Understand customer needs and provide tailored solutions.
• Act as a liaison between customers and internal teams to ensure client needs are met.
• Provide regular updates to customers on their inquiries or requests.
• Assist in client onboarding and training processes.
• Monitor and report on customer satisfaction and suggest improvements.

Responsabilidades

• Build and maintain strong relationships with clients.
• Address inquiries and resolve issues promptly.
• Liaise between customers and internal teams for client needs.
• Provide regular updates on inquiries or requests.

Conocimientos

Relationship building

Client liaison

Customer service

Onboarding support

Communication

Descripción del empleo

• Build and maintain strong, long-lasting relationships with clients.
• Address customer inquiries and resolve issues promptly and efficiently.
• Understand customer needs and provide tailored solutions.
• Act as a liaison between customers and internal teams to ensure client needs are met.
• Provide regular updates to customers on their inquiries or requests.
• Assist in client onboarding and training processes.
• Monitor and report on customer satisfaction and suggest improvements.
• s.

Pay: ₹28,000.00 - ₹31,575.02 per month

Benefits:

• Flexible schedule

Work Location: In person