Customer Relationship Executive

Khivraj Elixir; Chennai; On-site; INR 250,000 - 400,000; Full time

Job summary

Khivraj Triumph in Chennai is seeking a Customer Relationship Executive to handle calls, enquiries and follow-ups, coordinating with sales and service teams to ensure a smooth customer experience.

The role involves scheduling test rides, service appointments and maintaining CRM records, collecting feedback, and supporting promotional activities. Freshers and experienced candidates with good communication skills are welcome.

Qualifications

• Qualification: Any Degree UG or PG/ Diploma.
• Freshers and experienced candidates can apply.
• Good communication skills.
• Basic computer knowledge (MS Office).
• Good interpersonal and customer-handling skills.

Responsibilities

• Handle customer calls, enquiries and follow-ups.
• Coordinate with sales and service teams to ensure smooth customer experience.
• Schedule test rides, service appointments and customer visits.
• Follow up with customers regarding sales enquiries and service updates.
• Maintain customer databases and update CRM records.
• Collect customer feedback and address basic customer concerns.
• Ensure timely communication with customers.
• Support customer satisfaction initiatives and promotional activities.

Skills

Customer service

Communication skills

MS Office basic

Interpersonal skills

Education

Any Degree UG/PG/Diploma

Tools

CRM software

MS Office

Job description

HR - 7305072673 - [e-mail]

Position: Customer Relationship Executive (CRE) Triumph

Job Responsibilities:

• Handle customer calls, enquiries and follow-ups.
• Coordinate with sales and service teams to ensure smooth customer experience.
• Schedule test rides, service appointments and customer visits.
• Follow up with customers regarding sales enquiries and service updates.
• Maintain customer databases and update CRM records.
• Collect customer feedback and address basic customer concerns.
• Ensure timely communication with customers.
• Support customer satisfaction initiatives and promotional activities.

Requirements:

• Qualification: Any Degree UG or PG/ Diploma.
• Freshers and experienced candidates can apply.
• Good communication skills.
• Basic computer knowledge (MS Office).
• Good interpersonal and customer-handling skills.

Location: Chennai / Coimbatore / Salem

Industry: Automobile Premium Two-Wheeler Sales & Service