Customer Relationship Executive

Kawenmanpower; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive Salary

Health insurance

Retirement plans

Career Growth opportunities

Collaborative Work Culture

Job summary

Kawenmanpower is seeking a proactive Customer Relationship Executive to foster strong client relationships and drive business growth in Bengaluru. The ideal candidate will manage customer accounts, ensure satisfaction, and meet sales targets.

Key responsibilities include relationship management, account handling, and data reporting. Desired qualifications are a Bachelor's degree, 1-3 years in relevant fields, and proficiency in CRM tools like Zoho and Salesforce.

We offer a competitive salary along with health insurance and career growth opportunities.

Qualifications

• 1–3 years in Customer Service, Sales, or Account Management.
• Proficiency in CRM software.
• Ability to analyze data for growth opportunities.

Responsibilities

• Build and maintain long-term relationships with customers.
• Manage customer accounts to ensure satisfaction and retention.
• Identify new business opportunities and track sales activities.
• Maintain accurate customer records in CRM software.

Skills

Excellent communication

Interpersonal skills

Negotiation skills

Customer-centric approach

Analytical skills

Organization

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Zoho CRM

Salesforce

HubSpot

Microsoft Office Suite

Job description

MG Road, Bangalore, India | Posted on 01/28/2026

Job Description

About the Role

We are seeking a proactive and customer-focused Customer Relationship Executive to build strong client relationships and drive business growth. The ideal candidate excels in communication, problem-solving, and delivering exceptional customer experiences while identifying opportunities to increase engagement and revenue.

Key Responsibilities

• Customer Relationship Management: Build and maintain long-term, trust-based relationships with customers. Understand customer needs, preferences, and challenges to provide personalized support. Act as the primary point of contact for all customer interactions.
• Account Management: Manage customer accounts to ensure satisfaction and retention. Identify upselling and cross-selling opportunities to grow revenue. Maintain regular follow-ups to strengthen engagement. Handle customer inquiries, feedback, and complaints promptly and professionally. Ensure issues are resolved efficiently to maintain high satisfaction levels.
• Sales & Business Development: Meet or exceed assigned sales targets and performance metrics. Identify new business opportunities and collaborate with the sales team to convert leads.
• Data & Reporting: Maintain accurate and updated customer records in CRM software. Track and analyze customer interactions, sales activities, and performance metrics.

Requirements

Required Qualifications

• Education: Bachelor’s degree in Business, Marketing, or related field.
• Experience: 1–3 years in Customer Service, Sales, or Account Management.
• Technical Skills:
  • Proficiency in CRM software (e.g., Zoho CRM, Salesforce, HubSpot).
  • Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word).
• Core Skills:
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong customer-centric approach and relationship management abilities.
  • Ability to analyze data and identify opportunities for growth.
  • Self-motivated, organized, and capable of working independently or in a team.
  • Adaptable to changing business priorities and deadlines.

What We Offer

• Competitive Salary with performance-based incentives.
• Comprehensive Benefits, including health insurance and retirement plans.
• Career Growth opportunities in a dynamic, fast-paced environment.
• Collaborative Work Culture that values innovation and customer success.